Track My Order

Delhivery will be able to provide estimated date of arrival only after the shipment has been picked up from the merchant. In the meantime, please contact your merchant from where you placed the order for further assistance.

We prefer to deliver your shipment to you in person. If you can’t be there to receive it, you have two options:

• Tell the delivery partner: When they call you, ask them to hand the package to another person you trust, such as a family member or colleague.
• Share a neighbour’s details: Log in to our tracking page and add your neighbour’s name and contact details. We will arrange delivery with them.

If your shipment has been returned or cancelled, please contact the merchant you placed the order with. They can explain why it was returned or cancelled and tell you the next steps, such as a refund or reshipment.